Wednesday, November 23, 2016

Botach tactical update- NAUGHTY list!

I initiated a chargeback on the 15th after not being able to contact them. Guess what shows up yesterday?
my order...only about a month after I ordered it. From the shipping details they shipped it out the 15th ...curious. And this with no contact like "Hey we are shipping your stuff finally! Please don't hurt us!"

I guess it took sicking the credit card company on them for them to actually ship my order. Not impressed at all. If I was evil I would just let the dispute run it's course. It's doubtful I'll even get an apology.

A pinkie would suffice .....what say you?

Tuesday, November 15, 2016

Botach tactical update: It's not looking good for them.

I attempted to contact them. The webchat does not have anyone available and the customer service department line is going to voicemail. I tried again the next day.....same results.

You want me to leave you a message and "get back to me" when you have already failed to do so twice now...I think not...

Hello credit card company, I'd like to dispute a charge please......*fume*

Sunday, November 13, 2016

Botach tacical. Every thumb down.

So I placed an order 10-24 got a "it shipped" notice on 10-26....11-7 nothing. called customer service. "Shipping department isn't responding I'll call you back" No call I called CS again the next day. Shipping department says they didn't ship it. They are waiting on stock. (so they said item shipped but it didn't due to it being out of stock) They are expecting some in a day or two. Item shows as in stock on the website. Filled out customer service form on the site.....

11-13 no response.....

So I recommend not doing business with them at any cost. I'm not looking forward to trying for a refund.